Employee Tech Assistance

Technology Assistance

TECHNOLOGY SERVICES HELPDESK
Located on the first floor of the library next to the main computer lab.

Hours of operation:

Mondays-Fridays 8:00 am - 5:00 pm

If you can't find answers in the support section below, feel free to call (716) 375-7600 or email questions to helpdesk@sbu.edu.

If you are having technical issues and need assistance, please click on the Support Ticket image to submit a support ticket.

General Resources & Information for all Employees

Voicemail

Here's the link to setup your voicemail: Voicemail Instructions.

SBU Employee Account

Your SBU username and password grant access to your email, My SBU, Moodle and other sites
You should have received the information to setup your account from Human Resources when you completed your paperwork.
Here is a link to that document if you did not receive it.

My.sbu.edu

My.sbu.edu is our Intranet site for all things related to SBU.
Staff – Employee resources, Human Resources and Payroll information
Faculty - find your class roster, course schedule, enter grades and more.

St. Bonaventure Email

Your official work email

Moodle

Moodle is SBU’s course management system. It offers a variety of tools that can be used to create an online course or it can be used to provide resources and activities that support your on campus course.
We automatically create a Moodle course for all courses offered at SBU whether it is offered on campus, online or as a hybrid course.
Moodle Help and How-To on Moodle Groups

St. Bonaventure provides all full-time employees Microsoft Office 365 for free

employee office 365