Technology Assistance

TECHNOLOGY SERVICES HELPDESK
Located on the first floor of the library next to the main computer lab.

Hours of operation:

Mondays-Fridays  8:00 am - 5:00 pm
           
 

If you can't find answers in the support section below, feel free to call (716) 375-7600 or email questions to helpdesk@sbu.edu.

If you are having technical issues and need assistance, please click on the Support Ticket image to submit a support ticket.

 

Account Information


St. Bonaventure provides two separate accounts for all students while you are enrolled in courses at the university.
  1. SBU Network Account – used to log into our internal servers such as MYSBU and Moodle.
  2. Office 365 Account – most often referred to as your Bonaventure email account however it is much more than just email.  Be sure to read more about Office 365 below.
New students must go through the account setup process before you can log into your accounts.  You should have received that information from admissions once you have confirmed that you are attending St. Bonaventure. If you did not receive that information please contact the helpdesk.

There are two different usernames for these accounts. To log into your Office 365 account, you need to use your entire email address as your username while you only use the segment before the "@" in your email address to log into all other sites which are internal. Both accounts will use the same password once you reset it during the account setup process.

General Resources & Information

St. Bonaventure is giving you Microsoft Office 365 for FREE

employee office 365

Download Office 365 on up to five devices!
Compatible with: Macs, PC, Android, iOS devices

This is St. Bonaventure's intranet site, a secure site that allows you to access your email, register for classes, view your transcript, fill out student-worker time sheets, and access information for current students.
  • Many SBU instructors utilize Moodle, our online instructional courseware program
  • Check grades, upload assignments and perform other tasks 
Students can now print from your own devices including your laptop, tablet or cell phone. There are over 20 printers around campus including the academic buildings, the library and several of the dorms. To learn more about printing click here.

 

 

Additional Student Resources

 

STAFF


Dan Donner
Director of User Services
Wayne Oonk
Sr. PC/Lan Technician


Kyle Carey
PC/Lan Technician
Tim Hill
AV Technician
Karla Bright
Instructional Support
  
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